Privacy
What we collect, why and what your rights are. In plain language.
Who is responsible
Servola Systems GmbH, Adolf-Diesterweg-Strasse 31, 67071 Ludwigshafen am Rhein, Germany. Email: [email protected].
Visiting this website
Fonts and scripts are served from our own server. When you visit, our hosting server briefly records technical data such as your IP address, the page requested and the time, to keep the service secure and working (Art. 6(1)(f) GDPR). The site is delivered through Cloudflare, which processes this technical data on our behalf to protect and speed up the site.
Download of the test files
To receive the test files you give your name, your email address and, if you wish, your organisation. We use them to send you a personal download link, to know who has downloaded the files and to follow up about them. We also record the country your request came from, as reported by our network provider Cloudflare, and the time of each download. We keep these details for two years. Legal basis: your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time by writing to [email protected].
Analytics and cookies
With your consent we use Google Analytics 4 to count visits and see which pages are read, so we can improve the site. It runs only after you press Allow in the cookie bar; until then nothing is loaded from Google and no cookies are set. If you allow it, Google Analytics sets the cookies _ga and _ga_PBE0D69W37 (kept for up to two years) and processes your shortened IP address, device and browser details and the pages you visit. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; data may be transferred to Google LLC in the United States under the EU-US Data Privacy Framework. We do not use it for advertising and do not link it to other data. Legal basis: your consent (Section 25(1) TDDDG, Art. 6(1)(a) GDPR). You can withdraw it at any time through Cookie settings; your choice is stored in your browser for one year.
Briefing requests
When you send a request we process the details you enter (name, email, organisation, role, country, phone if given and your message) to answer you (Art. 6(1)(b) and (a) GDPR). We send you a short confirmation email, which does not repeat what you wrote, and forward your request to our team by email. Emails are delivered through Google Workspace. We keep requests for as long as needed to handle them and for up to two years afterwards, unless you ask us to delete them sooner.
Your rights
You may ask for access to, correction of, or deletion of your data, restrict or object to its processing, withdraw your consent and receive your data in a portable format. You may also complain to a data protection authority. To exercise any right, write to [email protected].